At SantaCharm Appliance Repair, accessible from [website URL not provided], safeguarding your privacy is a priority. Our privacy policy outlines how we collect, use, and protect your information when you interact with us through our website or contact our company.

Information Collection

We collect personal information from you when you fill out our call request form or contact us via phone, email, or text. This information may include your name, phone number, email address, and any other details you provide to facilitate our appliance repair services.

Additionally, we automatically collect non-personal browsing data through cookies and web beacons when you visit our website. This data helps us enhance user experience by analyzing trends, administering the site, and tracking user movements.

Usage of Information

The personal information we collect is primarily used to respond to your service requests and inquiries. By using our services or submitting the call request form, you agree to allow us and our partners to contact you via phone, email, or text for service-related purposes. This contact may include confirmations, reminders, follow-ups, or other communication necessary to fulfill your service needs.

Non-personal information gathered from cookies and web beacons is used to improve our website's functionality and user experience. This data is not linked to any personally identifiable information.

Sharing of Information

Your personal information may be shared with our trusted partners to ensure effective service delivery and operational processes. These partners are contractually obligated to safeguard your information appropriately and use it solely for service-related purposes as needed to assist us.

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as noted in this privacy policy, or if required by law.

User Rights and Agreements

By contacting us or submitting any information via our website, you acknowledge and agree to the terms stated in this privacy policy. You understand and agree that you waive your right to sue or initiate any legal action beyond direct negotiation regarding any disputes arising from the website or our services.

Furthermore, you agree that maximum compensation for any claims against SantaCharm Appliance Repair is limited to $100, and you will bear your own legal fees and expenses in the event of a dispute.

Opt-Out Procedure

If at any time you wish to opt-out of future contact or request that we delete your information, please call us at (310) 742-5198. We will promptly accommodate your request unless legally obligated to retain certain information.

Policy Changes

We reserve the right to update or change our privacy policy at any time. Changes will be posted on this page, and the updated date will be reflected above.

Contact Us

If you have any questions regarding this privacy policy or our practices, please contact us directly at (310) 742-5198.